FREQUENTLY ASKED QUESTIONS

  • You can pick up your packet on Friday, May 3rd between 3-6 pm or Saturday, May 4th between 11 am-3 pm at the Moxy Hotel, located at 2225 Telegraph Ave, Oakland, CA 94612!

  • Yes, no problem! Please bring a copy of their ID or their registration confirmation to packet pickup!

  • We offer several great options to transfer to another event or defer to a future year. To make those edits, please visit RunSignup.com. We also offer insurance if purchased with your original entry - claims can be placed here.

  • No, unfortunately the BBH does not allow strollers on the course.

  • Half: Yes, we just ask that you complete the Half course in three (3) hours or less, which is roughly a 14 minute per mile pace

  • There are parking lots along 7th, West Oakland Park & Ride, and Impark! Street Parking is also abundant in West Oakland and the surrounding start/finish area. Please look for and obey “No Parking Signs” along 3rd as that is our official course.

  • You can file your race insurance claim at this link: https://www.fanshield.com/file-a-refund-request

  • There are no refunds, but you can defer, gift or transfer to another event 30 days out. Please login to your RunSignUp.com account to make changes to your registration.

 

STILL HAVE QUESTIONS?